What a positive experience during recent renovation project. The sales and installation were done in a timely, accurate, attentive way. I was impressed with the personalized attention I received from an evening call from telemarketers; the sales rep, Dan, that provided the quote; the scheduling and booking department; and the installation crew that did the field work flawlessly. Would highly recommend for windows replacement and plan to use Loyal Seal again for patio door and front door replacement next year. Thank you so much guys.
Got my windows and doors done, had great customer service and an overall good experience. Would definitely recommend their product and service too.
Amazing company! The quality of the windows and doors are good Would highly recommend it to anyone who is looking to replace or upgrade their doors or windows
Great service! The windows are great. I recommend this company if you are changing your windows and doors.
Good work, timely and love the windows
Great quality windows and doors. Service was super friendly and it was done in a quick manner. Would definitely recommend if you’re looking to get any upgrades!
Beginning with the office calling us and promising a Free Estimate and No Obligation with Estimate Valid for 2 years. Estimator was very friendly and knowledgeable about the green rebate and the window construction. The installation team was very professional and very clean, no mess. Recommend to anyone wanting a Porch Enclosure or Patio Door.
I got a free estimate and it was pretty quick and the sales guy was really friendly. I am a person who has a question for everything and he answered all my questions very patiently. I upgraded 5 windows and replaced my back door and what I can say is that I highly recommend this company due to They do an amazing job! My house is a little old and they make it look great and new!
Great service! Very clean and professional installation.
They offered me a free estimate on my windows with a guaranteed quote for 2 years, and they even tell me to shop around with the quote because they want me to get the best price. There is no pushy sales and the best thing is that you're not dealing with contractors directly as they have a separate department for customer service which shows you how much they truly care about their customers! Also, all their products are manufactured here in Canada! If you have any problems with your windows and doors, you should give them a call!
Great company, very knowledge, professional, and dedicated. From first contact until the final installation communication was open, clear and consistent. They were professional, diligent, and friendly. Vadim went over and above to install the windows carefully and took great care in keeping our home in a very respectable order. We are very happy with our new windows and look forward to working with Loyal Seal windows and doors again. We have no hesitation at all in recommending them to our family and friends. Thank you. Bogda
We were very pleased with the quality, price, and professionalism of Loyal Seal. From our consultant that visited us first to the installer, they were both friendly, helpful, and professional. Work was done within a week of deciding we were using Loyal Seal, which we thought was quick. We would definitely use Loyal Seal again for our next window and door project.
the sales and installers were very professional, polite and good in timing, the area were cleaned after the work done. the price was reasonable the product quality is good, I had another window was installed by the same group three years ago.
The only downside was that their van broke down as they arrived to do the job, and they had to postpone for a day. But they were efficient, tidy, cheerful and did an excellent job of installing.
I am a repeat customer of Loyal Seal. I had them do my windows in my previous home over 4 years ago. This time, I had them do a full house and 2 doors. Fair price, smooth process, product came as promised, good installation with minimal hassle and mess. I was present for the entire thing and observed, truly felt confident in the workmanship as the installers were clearly pro's who knew what they were doing. They installed the new stuff with great care, and disposed of the old stuff for me, leaving my place pretty clean, just had to use the vacuum to clear some small debris, nothing major. All in all a good experience, far more responsible than many other companies that I have used for numerous other home improvement projects. Would use them again myself, would and have recommended to family and friends.
We used this company to replace a garden door leading to our deck, and were completely satisfied with their work. The following Spring, we had them back to replace the windows in the front of the house. On both occasions, the work was done on time, professionally and they cleaned up after themselves. We were satisfied to the point that they are back again this year to do some more of our windows.
Excellent product. Installers were polite clean and quick We have a few more windows that need attention and we are looking forward to continued business with Loyal Seals. You can not compare the quality of these windows to anyone else.
Tried to get another well known and advertised company to come out and give me a quote but they never called back. Loyal was there in no time to give me an estimate and we signed a contract. Work was done on time, neat and appears to be of good quality. I am totally satisfied and as a footnote the installation contractors had no problem with me hovering as they did the work...lol
Great job from start to finish. Our sales rep, Jacob, went out of his way to ensure we were comfortable and happy with our choice to go with Loyal Seal. He took all our calls and came by twice to answer all our questions and ensure us we were getting the doors we wanted and they would be installed properly. Udi and his team did the installation. They arrived on time and did a great job ensuring that the doors were put in correctly. They even went to the nearest Home Depot when they need special screws that they did not have. They made sure that the area was left very clean. We would definitely call Loyal Seal for our next replacement
Gave us fair price, had windows made within 3 weeks and installation was done in one day the guys cleaned up after and took all old ones away great service
We were very happy with this company - customer service was efficient and professional, price was fair, and the products we ordered and how they were installed was what we were hoping for. I would recommend this company.
We had three windows and a patio door replaced by Loyal Seal. We don’t usually respond to cold calling but asked Loyal Seal to call back in three weeks and they did. Sultan came to give us an estimate and was extremely knowledgeable about their product and installation, no b.s.! All employees that we dealt with were courteous and professional. We were worried about one window being a challenging installation but the results were better than expected. We would not hesitate to recommend Loyal Seal to anyone! Thanks Maria, Sultan and Udi!
With the windows company that replaced all the windows and doors in our house, but had gone out of business a couple of years ago, we were left with the glass that had a broken seal and thus looked foggy and pink throughout the surface as if being utterly dirty (especially an unattractive look as the windows represent the house from the front of the house). The two doors, leading to the garage and to the outdoors from the mudroom, original to the house, needed a replacement as well. Loyal Seal provided a well-supported on every level service from the inquiry call, to the estimate and measurements, reminders and the actual installation: a polite and courteous demeanour of all the employees, competent appraisal, followed by expert and clean work made a great impression. We have been through numerous renovations over the past 20 years, and had anywhere from mediocre to very bad experiences with the services. Loyal Seal had made the process very enjoyable and exciting. Tatiana and Michael.
The initial estimation visit was the best such experience I had so far - to the point, reasonable choices, helping me set priorities on pain points, select models based on my requirements, explained new technologies with pros and cons, offered the option to repair instead of replace where applicable, and set a requested installation date. Installation itself completed smoothly, no impact to the rest of the house, very clean and thorough work, they answered to questions and let me inspect the work at the end. Would definitely recommend and will hire Loyal Seal for future work.
Very happy with the Window and service. Installed on time with no issues. They took the time to walk us through the mechanics of it and the process to remove the screen.
We had one of the best experiences as far as an install of 5 windows. The installers where very professonal very neet and clean. 2.5 hours and they where cleaning up and out the door.
Great company to deal with. Great communication, we were kept informed of the progress throughout the entire time... they always showed up when they said they would.
I recently had four windows replaced in my home. The installers were very courteous, professional and meticulous. The job was completed swiftly and efficiently.
Loyal was there in no time to give me an estimate and we signed a contract. Work was done on time, neat and appears to be of good quality. I am totally satisfied...
Great customer service from start to finish. The team that came to my house was very clean and quick. The sales person had the best suggestions that worked within our budget.